🌍 1. Introduction & Legal Compliance

Welcome to EbookHunt! This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website (https://ebookhunt.online), use our services, download ebooks, and make purchases.

Our Commitment to Privacy

We respect your privacy and are committed to protecting your personal data. This policy outlines our practices in accordance with the following international standards and regulations:

• GDPR (General Data Protection Regulation 2016/679) - for users in the EU/EEA
• IT Act, 2000 & IT Rules, 2011 - for users in India
• CCPA (California Consumer Privacy Act) - for users in California
• International Data Protection Standards - for all users worldwide

Who We Are

Website: https://ebookhunt.online
Business Type: Digital Publishing & Ebook Distribution Platform
Business Model: 60% Free Ebooks + 40% Premium/Paid Ebooks (Flipbook Format)
Location: Piler, Annamayya District, Andhra Pradesh, India

📋 2. Information We Collect

We collect different types of information to provide, improve, and personalize our services. Here's what we collect:

A. Information You Provide Directly

B. Automatically Collected Information

• IP Address: For security, fraud detection, and analytics
• Browser Type & Device: To optimize website performance
• Pages Visited & Time Spent: To understand user behavior and improve UX
• Cookies & Tracking Data: For session management and personalization
• Location Data: City/country level (not precise GPS)
• User Agent & Referral Source: For analytics and marketing attribution

C. Payment & Financial Information

IMPORTANT: We DO NOT store or process actual credit card numbers, bank details, or sensitive payment information directly. All payment processing is handled securely through:

We Collect Only: Transaction reference ID, payment status, amount paid, currency, and timestamp - NOT credit card numbers or bank account details.

D. Communications & User-Generated Content

• Support tickets and customer service inquiries
• Newsletter subscriptions (if opted-in)
• Review and feedback submissions
• Social media interactions and mentions

⚙️ 3. How We Use Your Data

We Use Your Information For:

• Account Management: Creating and managing your account, enabling login, password reset
• Processing Purchases: Completing transactions, generating invoices, providing order confirmations
• Delivering Content: Providing access to free and paid ebooks, flipbook content, and digital products
• Customer Support: Responding to inquiries, troubleshooting issues, providing technical assistance
• Personalization: Recommending content based on your preferences and reading history
• Communication: Sending order updates, newsletters (if subscribed), service announcements
• Analytics & Improvement: Understanding user behavior to improve our platform and services
• Fraud Prevention: Detecting and preventing unauthorized access, payment fraud, and abuse
• Legal Compliance: Meeting regulatory requirements and responding to lawful government requests
• Marketing (with Consent): Sending promotional content only if you've explicitly opted-in

⚖️ 4. Legal Basis for Processing (GDPR & IT Act Compliance)

Under GDPR, We Process Data Based On:

• Consent: When you explicitly agree (e.g., newsletter signup)
• Contract Performance: Processing payments and delivering purchased content
• Legal Obligation: Tax records, financial reporting, regulatory compliance
• Legitimate Interests: Platform security, fraud prevention, service improvement

Under India's IT Act & Rules 2011:

• Sensitive Personal Data Collection: Requires explicit consent (email, phone, payment info)
• Purpose Limitation: Data used only for stated purposes - not disclosed to unauthorized third parties
• Security Obligation: Reasonable security practices to prevent unauthorized access
• Transparency: Clear disclosure of data practices in this policy

💳 5. Payment & Financial Information Protection

Our Payment Security Framework

Payment Gateway Provider: Razorpay
Security Standard: PCI-DSS Level 1 Certified
Encryption: SSL/TLS 256-bit encryption for all transactions

What Happens to Payment Data:

• You provide payment details directly to Razorpay's secure payment portal
• EbookHunt NEVER receives your credit card number, CVV, or bank account details
• We only receive a payment confirmation token and transaction reference ID
• Razorpay stores encrypted payment information for refund processing only
• Your data is compliant with PCI-DSS and international security standards

Payment Information We Retain:

• Transaction ID and status
• Amount paid and currency
• Date and time of transaction
• Last 4 digits of payment method (for reference only)
• Your billing name and email

Retention Period: Payment records retained for 7 years as per Indian tax laws (IT Act & Income Tax Act)

Razorpay Privacy Information

Razorpay maintains separate privacy practices. For details, visit: https://razorpay.com/privacy/

🔗 6. Third-Party Services & Data Sharing

Third-Party Integrations:

A. Payment Processing - Razorpay

• What Data: Name, email, phone, payment information
• Purpose: Secure payment processing
• Sharing: Only when you make a purchase
• Privacy: Razorpay's Privacy Policy applies
• Legal Basis: Contract performance

B. Advertising & Analytics - Google Ads / Google Analytics

• What Data: Aggregated usage data, IP address (anonymized), browser info, referral source
• Purpose: Understanding user behavior, advertising optimization, performance tracking
• Sharing: Aggregated only - NO personally identifiable information
• Privacy: Google's Privacy Policy applies
• Legal Basis: Legitimate interests in marketing and analytics

Data We DO NOT Share:

Exceptions - When We Must Share Data:

• Legal Compliance: Court orders, government requests (with proper legal process)
• Law Enforcement: Fraud investigation, criminal activity prevention
• Tax Authorities: India Income Tax Department (as required by law)
• Payment Banks/RBI: For regulatory compliance and financial oversight
• Business Transfer: If EbookHunt is acquired, data may transfer under same protections

Notice: We notify users of data disclosures unless legally prohibited.

🗑️ 7. Data Retention & Deletion

How Long We Keep Your Data:

Your Right to Delete Data

You can request deletion of your account and associated data at any time. Upon request:

• Your account will be permanently deactivated
• Personal data will be securely deleted within 30 days
• Payment records will be anonymized per legal requirements
• You will lose access to purchased content and free books

Exception: We retain anonymized transaction data for 7 years for tax compliance purposes only - this cannot be identified to you personally.

👤 8. Your Privacy Rights

Depending on your location, you have the following rights regarding your personal data:

How to Exercise Your Rights

To exercise any of these rights, please submit a written request to:

Email: howdy@ebookhunt.online
WhatsApp: +91 88861 55491
Contact Page: https://ebookhunt.online/get-me-in-touch/

Response Timeline: We will respond within 30 days of receiving your request (as per GDPR & IT Act requirements).

Your GDPR Rights (EU Users)

If you're located in the EU, you have the additional right to lodge a complaint with your local data protection authority if you believe we've violated your rights.

🔐 9. Data Security Measures

Our Security Commitment

We implement technical, administrative, and physical security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction.

Security Measures in Place:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted (256-bit)
• Password Protection: Your account password is hashed and salted using industry-standard algorithms
• Access Controls: Only authorized personnel can access user data, with strict role-based permissions
• Two-Factor Authentication: Available for enhanced account security
• Regular Security Audits: We conduct periodic security reviews and vulnerability assessments
• Data Backup: Regular encrypted backups to prevent data loss
• Secure Disposal: Old hardware and storage securely wiped using industry standards
• Employee Training: Staff trained on data protection and privacy best practices

While We Take Precautions...

Important Disclaimer: No system is 100% secure. We cannot guarantee absolute security of data transmitted over the internet. While we implement robust security measures, users transmit data at their own risk. We will notify users of any significant data breaches as per legal requirements.

Your Security Responsibility

• Keep your account password confidential and strong
• Never share your login credentials with anyone
• Log out of your account when using shared devices
• Report suspicious activity immediately

🍪 10. Cookies & Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device to enhance your browsing experience, remember preferences, and analyze website usage.

Types of Cookies We Use:

A. Essential Cookies (Always Active)

• Session Cookies: Keep you logged in and maintain session state
• Security Cookies: Prevent fraud and unauthorized access
• Functional Cookies: Remember your preferences and settings

B. Analytics Cookies (Google Analytics)

• Track page views and user behavior
• Measure bounce rate and time on page
• Aggregate demographic data (anonymized)
• Help us improve website performance

C. Advertising Cookies (Google Ads)

• Show relevant ads based on interests
• Track ad performance and ROI
• No personally identifiable information is shared

Third-Party Cookies

Our website may include cookies from trusted third parties (Google, Razorpay) for analytics and payment processing. These are governed by their respective privacy policies.

Managing Cookie Preferences

You can:

• Disable cookies in your browser settings (may affect functionality)
• Use "Do Not Track" requests (browser-specific)
• Clear cookies from your browser history
• Opt-out of Google Ads tracking

📞 11. Contact Us & Support

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Data Protection Officer (DPO)

For GDPR-related inquiries and formal data protection complaints, contact us at: howdy@ebookhunt.online with subject line "DPO - Privacy Complaint"

Complaint Resolution Process

1. Submit your complaint with details of the privacy concern
2. We acknowledge receipt within 5 business days
3. Investigation conducted (typically 20-30 days)
4. Resolution or remedial action proposed
5. Follow-up to ensure satisfaction

📅 Policy Updates & Changes

Last Updated: November 28, 2025

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

• Post the updated policy on this page
• Update the "Last Updated" date
• Notify users via email if changes are significant
• Request re-consent if required by law

Your Continued Use of EbookHunt after policy changes constitutes acceptance of the updated terms.

✅ Acknowledgment

By using EbookHunt, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

For your records, please download or print a copy of this policy.